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HP Recommended
HP Notebook - 17-ca1012na
Microsoft Windows 11

I have a HP Notebook - 17-ca1012na and recently despite very little usage but religious updating and constant security protection with McAfee,  the boot time has quadrupled over night. I also have a 17 Envy purchased at roughly the same time and has followed the same usage and updates remains the same, more or less instant boot up time. I accept they are different products but, there is a significant difference. Please advice if anyone can? I have uninstalled updates, I have uninstalled McAffee and also Defragged the HDD. I have also searched for viruses etc without success. HELP PLS.

2 REPLIES 2
HP Recommended

Hi @Peekay09,


Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing boot delay issues with your  HP Notebook - 17-ca1012na.

 

Please run the updates from HP Support Assistant by following the steps listed below:
1. Download the current version from this webpage Link
2. Click on Updates and Messages to scan for new updates.
3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
4. Click the update name for a description, version number, and file size.
5. Select the box next to any updates you want to install, and then click Download and install.
You may also refer to the HP document to download and use HP Support Assistant by visiting this weblink.

 

Let me know if this works.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

I have done exactly to the letter your advice but, unfortunately without sadly any improvement. I have messaged you in Communities mail for further help if you can advise further. Thanks 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.