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Locked

‎03-05-2022 11:10 AM

HP Recommended
Product: OMEN Laptop - 15-en0029nr
Operating System: Microsoft Windows 10 (64-bit)

I recently bought a second hand laptop with an administrator password to access the bios/boot order. The machine boots into Windows no problem but cannot use any flash drive or change the boot order without the password. Does anyone know how I would go about this issue? I’d appreciate any support! I have tried disconnecting the battery for 2 hours with no success. Thank you

Category:
1 REPLY 1

‎03-06-2022 05:38 AM

HP Recommended

Hey @Curious_IT 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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