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HP Recommended
OMEN Laptop - 15-ek0000ng
Microsoft Windows 11

Hey community,

 

my Omen Laptop 15-ek0000ng will not turn on anymore.
Some hours after I took it to standby mode it woke up and the fans went wild, so I shut it down.

When I wanted to use it the next day my external mouse and keyboard didn't work and after some min the Laptop shut down itself.

Since then when I want to start it the power button LED is permanent blinking (just like in standby mode) same as the power input LED on the side.The blinking is permanent and no patterns there. The battery LED starts blinking after I push the power button, before it's just red (or white after battery is full).

I am using an monitor via USB-C, that often stops the laptop from going to standby on it's own. I dont know if that monitor could have caused some issues, since it has power delivery what the laptop can't use.

 

What I already did:

  • Unplug the battery, unplug SSD and RAM, Press power button for 1 min, Plug in the battery again
  • Try to start without battery
  • Build in new battery

 

If someone has an idea or can tell me what the permanent LED blinking indicates I'd be super happy.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.