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‎09-01-2022 08:44 PM

HP Recommended
Product: Hp product
Operating System: Other

Hi, upon turning on the laptop I am left with a black background with the words

 

HP PC HARDWARE DIAGNOSTICS UEFI

 

Version 1.6.0.0 - BIOS

 

For more information, please visit: www.HP.com/go/techcenter/PCDiags

 

Memory Test

Hard Drive Check

Language

Exit.

 

 

 

 

I visited the website and have tried to click exit but the problem is that the screen is frozen and I am unable to use the arrows to go up or down, nor press enter.

 

 

Please help anyone answer ASAP that is badly time, I want to Used my HP laptop now.

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