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- HP PC Hardware diagnostics tools (UEFI) shows wrong results

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05-30-2021 01:29 AM
Hello,
Some days before , my hard drive disc was not functioning properly, because i switched off the power to my notebook from the main switch by disconnecting the power cord inadvertently. At that time, HP PC Hardware diagnostics tools (UEFI) showed failed result when i took hard drive short and long DST check test several times. Thereafter, i managed to repair hard drive from command prompt commands. Now it is working properly.
But HP PC Hardware diagnostics tools still shows failed results when i took hard drive short and long DST check several times
Now how to remove this error?
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06-02-2021 10:12 PM - edited 06-02-2021 10:14 PM
Hi,
First of all, I reset my PC with OS (windows 8 )by removing all my personal files and applications. Thereafter I refreshed my PC without removing my personal files and applications. Then I reinstalled OS(windows 10). Now HP PC Hardware diagnostics tool (UEFI) does not show me 'Failed' result for hard drive short and long disk self test check.
Now, I need not have to purchase new hard drive.
Your remedy of reinstalling OS worked out favorably. Thanks.