HP - Pavilion 14-ce0501sa BIOS boot order

[rsimogaetan]

Hello HP,

I just bought this laptop yesterday and I am suprised that the boot order in the BIOS is not respected. I want to boot on USB first, then on Hard Disk if USB is not present. But by default, the computer always boots on Hard Disk. In the BIOS, I have disabled secure boot, I have enable Legacy Boot, and on both EUFI and Legacy boot options, I have set up USB as first boot.

Moreover, when the PC boots, I can press on ESC, then F9, then select USB and it would boot on my USB. So it is not an issue with the USB or the system on the USB. But I dont want to have to pres ESC then F9 then select USB everytime I boot my PC.

After looking on Internet and on this forum, people seems to have this exact issue on HP Pavilion for as far as 2016.

Is this registered as a known issue for HP Pavilion?

Has progress been made to fix this?

Kind regards,

Gaetan Simo

[Jeet_singh]

@rsimogaetan,

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post that you're having issues related to Boot order on your HP Pavilion notebook. No worries, I'll be glad to assist you.

Splendid effort and fabulous description of the issue before posting. Kudos to you on that score.  You are a valued HP customer and it is paramount to assist you here. I take it as a privilege to share this platform with you. 

After reviewing your post thoroughly, I would suggest you can try to change the Boot priority in the Bios: 

1. Turn off your computer
2. Make sure you have connected the power cable
3. Turn on your notebook, as it is starting press the  F10 button repeatedly

Once you are in the BIOS, Use the arrow keys to select the BOOT tab

1. To give a USB device boot sequence priority over the hard drive, do the following:
   • Move the hard drive device to the top of the boot sequence list.
   • Expand the hard drive device to display all hard drives.
   • Move the USB device to the top of the list of hard drives.
2. Save and exit the BIOS setup utility.
3. The computer will restart with the changed settings.

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

[rsimogaetan]

Hi Jeet_singh,

Thanks for your reply.

Unfortunately, this does not work. As I mentioned in my initial message, I have already changed the boot priority in the BIOS but that boot priority is not respected as the computer always boots on the hard drive by default.

Any other idea on what could be the issue?

Kind regards

[asmita6658]

@rsimogaetan

Thanks for replying. Appreciate you trying those. I'd suggest you reach out to the Phone Support team in your region.  I have sent you a Private Message with the information.
 
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

Have a good day!