HP Pavilion 17-f049nb Power Led stays on afther shutting down

[gunnarwish]

I will try those steps tommoro when i have more time since i need to keep the laptop on for a while to see if it closes normally. If i close the laptop only afther being on a few minutes the laptop shuts down normally. 

[Riddle_Decipher]

@gunnarwish

Thank you for replying,

Please take your time and get back to me with the results,

I'll be awaiting your response and would be glad to help.

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

[gunnarwish]

As soon i could test this which will be this evening or this weekend i will let you know and if it solved the issue i can give it the solved mark.  But i can't give it a solved mark if it has not been solved or properly tested.  But i will let you know the results anyway even if it did not fixed and when i tried something els. I've already have an other idea to try fixing it but it will take much time since i will need to delete every file i have on the notebook and make a backup.

[Riddle_Decipher]

@gunnarwish

Thank you for responding,

It's great to have you back 😉

Sure, take your time!

We will patiently await your response.

You don't have to reply to this message, unless you are done with the steps and you have a result.

Take care and have a good day ahead!

[gunnarwish]

Hi, i wanna try something. i want to try without having my laptop use UEFI. How can i disable it so i can use legacy? Normally the way i did it in the bios it should have changed but when i do msinfo32 i still see my Bios is UEFI. Or being able to do a roleback of the BIOS. I tried but for some reason it doesnt let me boot from CD and the firmware updater doesnt let me access my cd to do it or let me roleback.

[DavidSMP]

@gunnarwish,

I rad the post. Please try to disable secure boot and enable legacy boot by following instructions that best match your current situation from this link: https://hp.care/2toG7cU  Then try again.

If the issue persists, then it requires a one to one interaction with Hp phone support who will assist you in real time and may have multiple options here. Please follow the steps from my earlier post to contact HP phone support.

Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

 Cheers!

[gunnarwish]

I give up on it. I've looked around and this seems to be a very common issue.

I already did a lot of things and it still isnt fixed. Now i can't even return to win8.1 anymore.

And i refuse to pay for an issue that is well known and isn't the user's fault. 

It indeed has something to do with the BIOS and some options that the manufactured put into the software.

This is a issue that not only  HP laptops have but also DELL etc.  And only happens with laptops because of the manufactured software or the Bios. 

You just need to put in google: Notebook power led stays on afther shut down. And you get TONS of people having this issue all of the fixes or suggested fixes is indeed manufactured or BIOS bases. Sadly i can't open up the laptop to remove the cmos battery because of HP made sure no one els then them can open the laptop 😞 (it's a company ofc and also need to get income) Some people were lucky by disabling some stuff or removing manufactured software. Weird enough even though i could fix it before 2 times. I can't fix it now. Personally i know ALOT about computers and also my expierence with this issue before. And with all respect this is not a hardware issue. 

Anyway Tyvm for all the time spend trying to help. 

[DavidSMP · Accepted solution]

@gunnarwish,

I read the post and thanks for the quick update. You've displayed excellent commitment, immense patience and a great attitude to try and resolve the issue. Kudos to you for a job well done.:) I also understand where you come from.

You are a valued HP customer and it has been an absolute privilege to share this platform with you and a genuine pleasure to work with you. I hope things work great for you.  Trust me I've done all I can to assist you here by keeping your best interest in mind and have given you honest answers without beating around the bush.

If this helped, then to simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed year ahead. Stay healthy and smile big:)

 Cheers!

[DavidSMP]

@gunnarwish,

It has been terrific working with you. 🙂 I thank you greatly for accepting this as a solution.  You've been simply amazing with your technical expertise and thanks again for giving me the privilege to share this platform with you. 🙂

I hope the unit works great and stays healthy for a long time.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.  

Please take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂