• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion Notebook - 15-p107no (ENERGY STAR)

Hi

Please provide the latest BIOS update since the planned obsolescence policy of HP wont provide a link on their website nor fix it with support assistant.

 

Also trying to figure out what the ram types and max supported specs are. 

 

thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook:

 

c04427554.pdf

 

Your notebook can support 2 x 8 GB of DDR3L-1600 memory.

 

The 12 GB maximum memory indicated in the manual is incorrect.

 

Here are the info and exe file links to the latest BIOS update HP released for your notebook (F.57):

 

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92961.html

 

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92961.exe 

 

 

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook:

 

c04427554.pdf

 

Your notebook can support 2 x 8 GB of DDR3L-1600 memory.

 

The 12 GB maximum memory indicated in the manual is incorrect.

 

Here are the info and exe file links to the latest BIOS update HP released for your notebook (F.57):

 

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92961.html

 

https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92961.exe 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.