HP Pavilion Notebook won’t turn on

[HeidiElla]

Hello, while using my laptop yesterday it turned off so I plugged in the charger cord, waited a minute and it wouldn’t start. I waited longer, nothing. Tried different outlets and tested other items to be sure outlets were working yet still nothing. I left it charged overnight but nothing has worked. No lights, no sound. It’s just past the 1 year warranty too. I tried holding the power button for 15 seconds and then re plugging the cord but that didn’t work either. Any suggestions? 

[Echo_Lake]

@HeidiElla

Thank you for posting on HP Support Community.
 

That must be hard. Don't worry as I'll be glad to help,
I understand that your HP notebook is not working correctly. I appreciate your efforts to try and resolve the issue. If you have already performed the steps from the document HP Notebook PCs - Computer Does Not Start: https://support.hp.com/in-en/document/c01997899, No Power or no Boot and the issue persists, it could be a hardware failure. 
 

Please reach out to HP Support in your region regarding the service options for your computer. HP Support can be reached by clicking on the following link: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

Hope this helps! 
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