HP Pavilion TouchSmart Sleek book 14

[queensinc]

When I turn on the laptop, it just comes up saying boot loader not found. I've run both hard disks quick run and extended but both passes. Windows does not start or anything. What is the problem? Please help, last time I turned it on it was working fine, and now this.

[Dilip_18 · Accepted solution]

@queensinc 

Welcome to the HP Support Community! I'd like to help!  

I see you are experiencing an issue with the laptop not booting to windows.   

The BIOS can be corrupted during normal operation from a failed BIOS upgrade, or damage from a virus.   

Recover the BIOS using a key press combination.

Turn off the computer. Press and hold the Windows + b keys, and continue to press those keys while you press and hold the power button for 2 to 3 seconds. Release the power button, but continue pressing the Windows + b keys.

The power light remains on, and the screen remains blank for about 40 seconds before anything is displayed. You might hear a series of beeps (usually 8 beeps). Eventually, an HP BIOS Update screen is displayed and the BIOS update begins automatically.                           

 NOTE: If the HP BIOS Update screen is not displayed, press and release the power button, and then immediately press the Windows + b keys at the same time, repeatedly, until the computer beeps or opens the HP BIOS Update screen.

After the BIOS is recovered, a Continue Startup button is displayed and a timer counts down. Click the Continue Startup button to restart the computer immediately, or wait for the computer to restart automatically when the timer reaches zero. Hope this helps! Keep me posted.   

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[Dilip_18]

@queensinc 

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing an issue with the laptop not booting to windows. 

The BIOS can be corrupted during normal operation from a failed BIOS upgrade, or damage from a virus. 

Recover the BIOS using a key press combination.

1. Turn off the computer.

2. Press and hold the Windows + b keys, and continue to press those keys while you press and hold the power button for 2 to 3 seconds.

3. Release the power button, but continue pressing the Windows + b keys.

   The power light remains on, and the screen remains blank for about 40 seconds before anything is displayed. You might hear a series of beeps (usually 8 beeps). Eventually, an HP BIOS Update screen is displayed and the BIOS update begins automatically.                                                        NOTE: If the HP BIOS Update screen is not displayed, press and release the power button, and then immediately press the Windows + b keys at the same time, repeatedly, until the computer beeps or opens the HP BIOS Update screen.

4. After the BIOS is recovered, a Continue Startup button is displayed and a timer counts down. Click the Continue Startup button to restart the computer immediately, or wait for the computer to restart automatically when the timer reaches zero.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!