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HP Recommended
Pavilion G6-2100sh
Microsoft Windows 10 (64-bit)

Hi!

I have a relatively old laptop from late 2012 with an AMD A8-4500m (+HD 7670M) in it. (Pavilion g6-2100sh)

I'm on the almost the oldest BIOS firmware and I'd like to update it to the latest. However, when I try to update it, it says "IHISI: Get platform info fail in SMI!" every time. It cannot read the BIOS version too.

How can I resolve this problem?

3 REPLIES 3
HP Recommended

Hi

 

You dont say what the current bios is?

HP Notebook System BIOS Update (AMD Processors)

F.2A Rev.A7.6 MBSep 19, 2016

Can you ID the Main Board and give it's SSID?

SSID WiFi Born On.png

 

 

HP Recommended

In the meantime I could update to F.26, but I still cannot to the latest.

 

IMG-20190103-133925.jpg

HP Recommended

Hello @skyrush7

 

My reply to you may not be exactly what you are looking for.

 

Personally, I do not recommend you do it unless you experience some issues with your existing BIOS and you are sure that the new BIOS will fix it.

 

General recommendation I provide to users/customers is NOT to upgrade BIOS/UEFI unless they experience any kind of specific BIOS/UEFI issue. Updating just for updaing and just for using the latest verson is not solution. Any kind of update (no matter for what and who relesed it) can fix 2 issues but may introduce 10 more issues. Additionally, upgrading the BIOS (for any vendor) poses more risks because BIOS recovery is not that easy as compared to typical software updates IF something goes wrong.

 

Same applies for Windows Updates, OS update, drivers updates, etc - upgrade/update IF you have issues which you know are fixed in the newer version or for some severe security issues. Otherwise, keep the existing version as long as possible.

 

Another opinion on this matter >> https://www.howtogeek.com/136881/htg-explains-do-you-need-to-update-your-computers-bios/

 

 

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