-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP Pavilion g6 (2012) cannot update to the latest BIOS

Create an account on the HP Community to personalize your profile and ask a question
01-03-2019 04:45 AM
Hi!
I have a relatively old laptop from late 2012 with an AMD A8-4500m (+HD 7670M) in it. (Pavilion g6-2100sh)
I'm on the almost the oldest BIOS firmware and I'd like to update it to the latest. However, when I try to update it, it says "IHISI: Get platform info fail in SMI!" every time. It cannot read the BIOS version too.
How can I resolve this problem?
01-03-2019 06:06 AM
Hello @skyrush7
My reply to you may not be exactly what you are looking for.
Personally, I do not recommend you do it unless you experience some issues with your existing BIOS and you are sure that the new BIOS will fix it.
General recommendation I provide to users/customers is NOT to upgrade BIOS/UEFI unless they experience any kind of specific BIOS/UEFI issue. Updating just for updaing and just for using the latest verson is not solution. Any kind of update (no matter for what and who relesed it) can fix 2 issues but may introduce 10 more issues. Additionally, upgrading the BIOS (for any vendor) poses more risks because BIOS recovery is not that easy as compared to typical software updates IF something goes wrong.
Same applies for Windows Updates, OS update, drivers updates, etc - upgrade/update IF you have issues which you know are fixed in the newer version or for some severe security issues. Otherwise, keep the existing version as long as possible.
Another opinion on this matter >> https://www.howtogeek.com/136881/htg-explains-do-you-need-to-update-your-computers-bios/
*** HP employee *** I express personal opinion only *** Joined the Community in 2013