HP Pavilion g6

[Silverodo]

Replaced a damaged screen and after I put it in the screen locked up and went to a syst

[Laptop_Jason]

It seems that the system may have encountered an issue during or after the screen replacement process. Below are steps to troubleshoot and resolve the problem:

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1. Verify Screen Connections

• Power off the laptop and disconnect it from power.
• Open the laptop again and ensure all connections to the new screen are secure.
• Check the display cable (ribbon cable) for:
  • Proper seating in its connector.
  • Any signs of damage or bent pins.
• Reassemble carefully.

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2. Check for System Lockup

• If the screen locks up after booting, it might be due to:
  • A compatibility issue with the new screen.
  • A system conflict triggered during the hardware change.

Force Restart

• Hold the power button for 10-15 seconds to force the laptop to shut down.
• Power it back on and see if the issue persists.

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3. Boot Into Safe Mode

• If the system boots up but freezes:
  1. Restart the laptop.
  2. During boot, press F8, Shift + F8, or the appropriate key for your system to access the Advanced Boot Menu.
  3. Select Safe Mode.
• If Safe Mode works, update your drivers (especially display drivers) and test again.

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4. Reset CMOS/BIOS

• A system reset might help resolve conflicts:

  1. Turn off the laptop and disconnect the power source.
  2. Locate the CMOS battery (usually a small coin-cell battery on the motherboard).
  3. Remove it for about 5 minutes, then reinsert it.
  4. Power on the system.

• Alternatively:

  • Access the BIOS/UEFI during startup (usually by pressing F2, F10, or Del).
  • Load Default Settings in the BIOS and save changes.

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5. Test External Monitor

• Connect the laptop to an external monitor using an HDMI or VGA cable:
  • If the external monitor displays correctly, the issue might be with the new screen or its installation.
  • If the external monitor also shows problems, the issue might be deeper, such as a GPU or motherboard fault.

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6. Verify Screen Compatibility

• Double-check that the replacement screen is the correct model for your laptop.
• Some laptops require specific resolutions or connector types, and using the wrong one can cause issues.

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7. Update or Reinstall Graphics Drivers

• If the laptop boots but the screen locks up:
  • Boot into Safe Mode.
  • Press Windows + X and select Device Manager.
  • Expand Display Adapters.
  • Right-click the driver and choose Uninstall device.
  • Restart the laptop to let Windows reinstall the driver.

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8. Perform a System Repair

• If the system is stuck at a boot loop or shows error messages:
  1. Create a bootable USB with Windows installation media.
  2. Boot from the USB.
  3. Choose Repair your computer.
  4. Select Troubleshoot > Advanced Options > Startup Repair.

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9. Test with the Original Screen

• Reinstall the damaged screen (if functional enough to test).
• If the system works with the original screen, the replacement may be defective or incompatible.

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10. Seek Professional Help

• If none of the above works, consult a professional technician or the laptop manufacturer for support.
• The motherboard or GPU might have sustained damage, or the replacement screen could be defective.

Let me know if you need further clarification or assistance!