HP Pavilion laptop won't work anymore

[CaitlynBev]

Hello!

I am a college student with an HP Pavilion laptop, touch screen, and I absolutely love it. The laptop is about a year and a half if id guess. Last year I dropped it (a very short distance) on the floor while pulling it out of my backpack. After bringing it on the table it blue screened on me. It did this for a while but I'm a broke college kid who can't afford to fix or buy a new one. Ever since then it click near the TouchPad (assuming I bent the hardware inside or something) I have to punch it, in order to get it to stop clicking..

Today (12/23/18) I login to my laptop and it goes to a black screen where I can move my cursor. It doesn't move from this spot so I click Ctrl+Alt+Delete and bring up the task manager, hoping this would help but now currently I can only see the Taskbar at the bottom with nothing besides the windows tab and cortana and my background. The desktop is blank. The fan is going and it's sort of loud and I'm not sure what I'm supposed to do.

The cursor is also buggy and if I try and move it, it'll fidget and it'll take a second to go where I want it to go 

This is completely new to me and I've never had it happen before. 

Thank you in advance for your help! 

[WAWood]

@CaitlynBev

Even if you drop a laptop a short distance, the two components most likely to suffer SOME damage are the hard drive and the motherboard.

With hard drive damage, you could see problems like freezing, booting issues (due to filesystem corruption), problems logging into Windows, and even problems launching programs and/or opening files -- all due basically, to a corrupted file system due to physical damage to the drive.

With motherboard damage, the problems are harder to see. A serious crack in one or more of the "tracings" on the board will cause one or more components to fail.  So, a serious break will prevent the PC from even working. But, you can also get microfractures that don't show up right away, but over time, problems starte to appear and eventually, the laptop will no longer function.

There are these interactive diagnostic routines you can run from another PC that will attempt to walk you through some steps to determine the source(s) of the problem: http://hp.dezide.com/ts/start.jsp?guide=NoPowerorBootIssues.net&section=ccweb&as=true&SFS=tdoc

The problem is that we HERE, have no way of diagnosing or repairing hardware problems.

If your PC is still under the original one-year HP warranty, or if you have purchased an extended warranty from HP and this is still valid, then you should contact HP Customer Support to see about having it repaired or replaced under warranty.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (800) 474-6836

If your PC is no longer under warranty, you will have to contact an HP Repair or Service Center to see if they can examine the PC to determine the cause(s) of the problems, if it can be repaired, and an estimate of the repair costs.

If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

Good Luck