HP Pavilion x360 14 Convertible goes to start-up menu everytime

[Prish]

My new HP Pavilion x360 14 Convertible notebook goes to startup mode every time I start it. How can I resolve this? are there any settings I need to change?

Thanks

[CharlieItuah1]

Hi, try this fix and see whether it works.

https://www.hp.com/us-en/shop/tech-takes/get-in-and-out-of-safe-mode

Also, try this

1. Use the Windows + R keys to pull up the Command Prompt.
2. Type in “msconfig” and hit Enter to display the menu.
3. Choose the “Boot” tab.
4. Uncheck the “Safe boot” box if it is selected.
5. Restart your computer.