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‎03-04-2024 12:45 AM

HP Recommended
Product: HP Pro x2 612 G2 Tablet

Hi,

my HP Pro x2 612 G2 does not start. When I press the start-button, then the LED (next to usb-c power-connector) starts flashing orange and white very quick, but the screen is still black. This flashing ends only when I push the power button more then 10 seconds. It is the same scenario with and without a pluged-in  AC-Power-Adapter (original).

 

Can anybody help?

 

PS 1: I have an HP USB-C Travel Hub. When I plug the AC-Power-Adapter in the hub, then the LED of the HUB lights. But when I plug the Hub to the HP Pro x2 nothing is happen.

 

PS 2: I have a 33W strong smartphone-charger with USB-C. When I plug this to the HP Pro x2 => nothing happen.

 

 

 

Category:
2 people had the same question
1 REPLY 1

‎03-14-2024 04:50 PM

HP Recommended

Here is an HP thread describing beep and blink codes for their laptops:


https://support.hp.com/us-en/document/ish_1997719-1528356-16



I am a volunteer and I do not work for, nor represent, HP
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