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Honor Student
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Member Since: ‎01-27-2017
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HP ProBook 6560b BIOS password reset

[ Edited ]
Product Name: HP ProBook 6560b
Operating System: Microsoft Windows 7 (64-bit)

Hi!

 

I've got an HP 6560b that I need help resetting the BIOS password on. Clearing the CMOS doesn't work since the password apparently is stored in the TPM chip, and you need a special file to reflash it. Could anyone please help me with that?

I'll of course give out the S/N and UUID on request.

 

Thanks in advance!

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Re: HP ProBook 6560b BIOS password reset

@PentiumMMX

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD.. “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Since your model is not listed select “SHOTGUN.”

 

After reboot repeat “SHOTGUN” a second time.

 

If you cannot boot from USB flash drive use the Image tool to build a HDD.

 

Then use the drive to boot the program on the locked laptop.

 

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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Provost
Posts: 16,729
Member Since: ‎07-18-2011
Message 2 of 4 (1,738 Views)

Re: HP ProBook 6560b BIOS password reset

@PentiumMMX

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD.. “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Since your model is not listed select “SHOTGUN.”

 

After reboot repeat “SHOTGUN” a second time.

 

If you cannot boot from USB flash drive use the Image tool to build a HDD.

 

Then use the drive to boot the program on the locked laptop.

 

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****

Microsoft Registered Refurbisher and Registered Microsoft Partner
Honor Student
Posts: 2
Member Since: ‎01-27-2017
Message 3 of 4 (1,716 Views)

Re: HP ProBook 6560b BIOS password reset

I tried the DIY option and it worked a treat, thanks a lot!

Provost
Posts: 16,729
Member Since: ‎07-18-2011
Message 4 of 4 (1,701 Views)

Re: HP ProBook 6560b BIOS password reset

Your very welcome @PentiumMMX

 

REO

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****

Microsoft Registered Refurbisher and Registered Microsoft Partner
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation