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Locked

‎09-23-2023 05:39 PM

HP Recommended
Product: HP ProBook x360 11 G5 EE Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello,

i've bought second-handed HP ProBook X360 G5 EE from a local store.

Laptop is good working but i have one issue, when i try to enter BIOS it requires Admin password.

Technician in store doesn't know password since these laptops are imported from Sweden to Bosnia and Herzegovina.

Is there any way to reset this BIOS Admin password?

Thanks in advance!

Category:
1 person had the same question
1 REPLY 1

‎09-24-2023 09:49 AM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

I work on behalf of HP
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