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HP Recommended
HP Probook 440 G6
Microsoft Windows 10 (32-bit)

I was gifted a new HP Probook 440 G6 yesterday and today I found out it didn't charge the night before despite being plugged in and now it is flashing by the charging port either

An orange light 9 times

Or a white light about 9 or 10 times.

It varies which it does. Is it completely broken and needs to be returned or does this have a fix?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.