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HP Recommended
HP PROBOOK 450 G5
Microsoft Windows 10 (64-bit)

Hello, I want to mail to hp, but I could not find an e-mail address. I forgot my bios password. I'm sure they will help.

1 REPLY 1
HP Recommended

@connorhall 

Sorry, but emailing HP will accomplish nothing because HP no longer distributes those files.

 

For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.