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hey my product HP probook 4540s which product number is  B4V19PA#UUF , and I set up the DriveLock feature on my ssd after doing that I saved the changes in bios then it booted into windows then I shutted the notebook after a while I booted it back up again and it wasn’t booting and said “No bootable image found Notebook will be shutdown” . Then I entered  the bios and went to drivelock settings and pressed the ssd and it just said Drive Locked , No option to like remove,change or anything and the main issue is It doesn’t even show a prompt where I can enter the password to unlock it . So I can’t perform a secure erase

IMG_0098.jpeg

need help fixing it urgent 

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