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- HP Community
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- HP Probook 455 G1 BIOS password recovery

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11-01-2018
06:50 AM
- last edited on
11-01-2018
11:25 AM
by
danny-r
Dear HP Pros,
on my above mentioned HP Probook 455 G1 [personal information removed] there is a BIOS password set, that I cannot recover (It came through public procurement password could be set by anyone in the process) . Could You please help me with resetting it to default.
I need it to check whether the "AMD Virtualization" option of the AMD CPU is enabled.
Thank You in advance!
Best regards:
Peter
11-01-2018 07:12 AM
For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.
Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
When talking to the HP rep ask them to escalate your service request.
Just to note:
Do not try removing the RTC/BIOS battery. It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.
REO