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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Notebook Boot and Lockup
- HP SPECTRE stuck in boot up screen

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11-04-2022 04:43 PM
During/after the Windows 11 22H2 update my laptop wont boot up.
Stuck in HP boot loop.
Tried to repair and reinstall windows and the c: drive is not seen.
Ran all HP system tests and all work fine.
No problem with hard drive or any hardware.
Think it may be a driver issue for INTEL optane. Downloaded the drivers and put on Windows 11 USB
Can see them to load in Window install environment. When I try to load the driver nothing happend.
Times out and restarts.
Any more ideas?
11-04-2022 04:56 PM
Hi:
What I suggest you do is to make a bootable USB recovery drive using the HP Cloud recovery tool with another PC running W7 64 bit or newer that will install W10, the drivers and the software that should have originally come with the PC.
Here is an info link for how to use the utility. You will also need a 32 GB USB flash drive to create the recovery media with.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support
According to the recovery tool's website database, your PC's product number,1M8F0UA#ABA, is supported.
Then you can upgrade back to W11.
11-07-2022 09:51 AM - edited 11-07-2022 09:54 AM
Hit F2 during the boot process and it should bring up a menu where you can roll back to as it was before the update was installed. I had to do this on my Spectre X360-14. Might not work since you did a repair/reinstall, but it's worth a try.
11-07-2022 10:07 AM
In order to boot from the USB flash drive, have the flash drive in a USB port.
Turn on or restart the PC.
Immediately tap/press the ESC key to get the menu of options.
Select the F9 boot options menu and from that select the UEFI USB flash drive and press the enter key.
The PC should boot from the flash drive that way.
11-07-2022 06:14 PM
Tried to boot that way and all different ways.
Doesn't want to boot from the HP recovery USB.
Did get it to boot from Windows recovery USB. But then it didn't see the hard drive.
Something to do with Intel Optane driver? Maybe?
11-07-2022 06:20 PM
OK, now that you got it to boot, I recommend you make a plain W11 installation flash drive (2nd option) and clean install W11.
Download Windows 11 (microsoft.com)
I am surprised that the HP recovery media couldn't find the drive.
One would have figured they would have included the storage controller drivers required for the 11th gen core processors.
See this discussion for how to load the drivers when installing W11:
Solved: Win 10 install not recognizing the NVME - HP Support Community - 8510047