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HP Recommended
HP Spectre x360
Microsoft Windows 10 (64-bit)

I think my laptop updated recently so not sure if that has something to do with this. But, I shut my laptop down this morning, I booted it up later today and was greeted by this message.  "HP SpareKey Recovery Insert the USB Recovery Key"  I dont remember ever setting that up? How do I bypass this? Will i lose my data ?

7C206B83-D089-4CCE-953E-EB8F91FB10E7.jpeg

1 REPLY 1
HP Recommended

@lm08

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. Turn off the computer.

  2. Press and hold the Windows + V keys.

  3. Still pressing those keys, press and hold the Power button on the computer for 2-3 seconds, and then release the Power button, but continue pressing and holding the Windows + V keys until the CMOS Reset screen displays or you hear beeping sounds.

    At the completion of a successful CMOS Reset, a message similar to the one below displays:

    Successful CMOS reset button message
  4. Press Enter to restart the computer.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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