-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP SpareKey Recovery when booting up

Create an account on the HP Community to personalize your profile and ask a question
02-15-2021 02:35 PM
I think my laptop updated recently so not sure if that has something to do with this. But, I shut my laptop down this morning, I booted it up later today and was greeted by this message. "HP SpareKey Recovery Insert the USB Recovery Key" I dont remember ever setting that up? How do I bypass this? Will i lose my data ?
02-17-2021 03:14 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
-
Turn off the computer.
-
Press and hold the Windows + V keys.
-
Still pressing those keys, press and hold the Power button on the computer for 2-3 seconds, and then release the Power button, but continue pressing and holding the Windows + V keys until the CMOS Reset screen displays or you hear beeping sounds.
At the completion of a successful CMOS Reset, a message similar to the one below displays:
-
Press Enter to restart the computer.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee