HP Spectre 360 will not shutdown

[Miceder21]

I’m having an issue that I was hoping this previous thread would solve. Don’t know where to go from here. My HP Spectre will not shutdown from the start menu. It shuts down for 1 second and then immediately boots back up. I have tried everything under the sun to get it to shutdown including re-installing windows and it still doesn’t work. The o my way to shutdown the computer is to hold down the power button for 6+ seconds. I’m at a loss at this point. 

[praveen196]

@Miceder21 Welcome to HP Community!

I understand that the HP Spectre 360 will not shut down.

Please perform the below steps and check.

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

Set BIOS default and restart:

1. Restart your notebook.
2. During startup, press F10 repeatedly until the BIOS menu is displayed.
3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
4. Select Yes to confirm.
5. Press F10 to save changes and exit.
6. Select Yes to confirm.
7. The computer restarts using the default settings.

If the issue still persists, please perform the system reset.

Windows 10 has a reset feature that repairs your computer by reinstalling the operating system. This feature is recommended for recovery because it reinstalls Windows 10 while either preserving your personal data and customizations or removing all your personal data.

You have a choice of two methods to reset your computer.

• If Windows 10 loads correctly, see the section titled Perform a Windows 10 system reset in Windows in this document.

• If Windows 10 does not start correctly, see the section titled Perform a Windows 10 system reset through Windows Recovery Environment in this document.

Keep us posted,

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[GoldCoast08]

I had the same issue, maybe this will help you. Djelectron posted it.