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Microsoft Windows 11

Hi! I have a Spectre that is just hanging on the HP boot screen. I have tried a hard restart and also pulled up the BIOS to run some diagnostics, but it found nothing. Any suggestions? Thanks so much!

1 REPLY 1
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@kiki2311, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand how frustrating it can be when your HP Spectre hangs on the boot screen. Since you've already tried a hard restart and BIOS diagnostics with no errors found, here are a few more steps you can try to resolve the issue:

 

Perform a Hard Reset (if not already done)

  1. Power off the laptop completely.
  2. Disconnect all external devices (USB drives, printers, etc.).
  3. Press and hold the Power button for about 15 seconds.
  4. Reconnect only the power adapter and try powering it on again.

Boot into Recovery Mode

  1. Power off the laptop.
  2. Turn it on and immediately press the F11 key repeatedly until the Recovery Manager or Windows Recovery Environment appears.
  3. If successful, you can try:
    • System Restore to revert to a previous working state.
    • Startup Repair to fix boot-related issues.

Reset BIOS to Default

  1. Turn off the laptop.
  2. Power it on and press F10 repeatedly to enter BIOS Setup.
  3. Once in BIOS, press F9 to load setup defaults, then F10 to save and exit.

Create a Windows 11 Recovery USB (if F11 doesn’t work)

If you can access another PC:

  1. Download the Windows 11 Media Creation Tool from Microsoft:
    https://www.microsoft.com/software-download/windows11
  2. Create a bootable USB drive.
  3. Insert it into your Spectre and boot from USB (press Esc > F9 to select boot device).
  4. Choose Repair your computer > Troubleshoot > Startup Repair.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.