HP Spectre x360 Convertible 13-aw2004nr (2C5A6UA)

[FRate01]

pc will not boot, error code: 0xc0000225, need help ? HP Spectre x360 Convertible 13-aw2004nr (2C5A6UA) 

[Hawks_Eye]

Hi @FRate01,

Welcome to the HP Support Community. 

I'd be glad to help you! 

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Please try each option one at a time, then see if Windows will boot up correctly.

Go to Troubleshoot - Advanced Option - Startup Repair
See if Windows startup can repair itself

Go to Troubleshoot - Advanced Option - System Restore
Check to see if you have a restore point you can go back to

If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 5 to enter Safe Mode
Once in Safe Mode, backup your data if you do not already have a backup
Open Device Manager and check to make sure all your Drivers are up to date
Reboot to see if Windows will start Normally

If the above fails, go to Troubleshoot - Advanced Options - Reset this PC
Choose to keep your files and apps, just your files or to keep nothing
Then start the Reset.

You may also refer to Computer does not turn on, start, or boot

Hope this helps! Keep me posted for further assistance

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