06-19-2019 11:25 AM - last edited on 06-21-2019 11:33 AM by Cheron-Z
Hi, I seem to be having the same issue with my HP Spectre x360. If it isn't inconvenient, could you possibly do people like myself the favor of releasing this important information publicly so we don't have to pay you hundreds of dollars to have it looked at? Thanks in advance
06-21-2019 05:00 PM
@BrettHarper1121 Welcome to HP Forums Community!
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I suggest performing a Hard reset on the notebook:
Before power resetting your computer, do the following:
Disconnect or remove all peripheral devices. Start up the laptop and test the computer by itself, and then reconnect one peripheral device at a time.
Turn over the computer and look for a battery compartment door.
If there is a battery compartment, use the steps to Reset a laptop with a removable battery.
If there is no battery compartment, use the steps to Reset a laptop with a sealed or non-removable battery.
I recommend restoring the BIOS defaults, you could restore the BIOS with this document selecting the reloading the BIOS default settings. That way it will look at the Hardware installed on the Notebook.
Once done, restart the computer and check.
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