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HP Stream 11, caps lock blinks twice, no boot or backlight

HP Recommended
Stream 11
Microsoft Windows 8.1 (64-bit)

On power up, blank screen, no back light, caps lock blinks white twice, pause, then twice again, etc

 

No external devices connected

 

Tried holding Windows Key + B (also V), holding power button down 2-3 seconds, releasing power button. No change

 

Any ideas?

 

Thanks

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HP Recommended

Hey There! @ted_roxx,

 

Please share the product number of the PC to assist you better.

 

The error indicates the main area (DXE) of BIOS has become corrupted, and there is no recovery binary image available. (Also happens when updating the BIOS.)

 

Try performing BIOS recovery with an external media (USB or CD-ROM). For information on how to restore the BIOS refer to the HP support document: HP Notebook PCs - Restoring the BIOS.

 

Refer this article to know more information about recovering the BIOS. Click Here

 

Note: Refer step 3 to know how to create a BIOS recovery flash drive.

 

Also, refer this article to know more information about blinking lights on your PC. Click Here

 

Let me know how it goes! 
Have a wonderful day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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