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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: HP Stream Notebook 11-d000ng (Energy Star)
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03-14-2017 09:54 AM
The notebook was working without any problems and when i shut it down it didnt want to start again anymore. When i push the power button the screen stays black, the capslock light is ticking and the light next to the battery charger slot is ticking too. I tried everything i read at the forums but nothing worked. What can i do to fix it?
Solved! Go to Solution.
03-14-2017 01:27 PM
I holded the power button until the light next to the charger slot blinked 3 times, i took out the battery (removed the cable under the keyboard) tried turning it on with the charger only, used another screen (with hdmi and both of the screens stayed black), i used another keyboard through the usb slot and it looked like it wasnt even connected to the notebook (no lights or anything) ive opened the notebook now and can show you pictures
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