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‎10-08-2022 04:18 PM - edited ‎10-08-2022 04:20 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I'm using an HP 14 Stream Laptop for 2 years now, it was working completely fine, but after a Windows 10 update when I try to power it on (its starts off as a black screen), I hold down the power button and after about 10 seconds it flashes a white screen for less than a second (as if trying to turn on) and he makes a clicking noise, and then nothing happens. It just immediately goes back to black.

 

The "power" button lights up on the side of the computer, but goes off the moment it turns black again. The capslock lights was blinking 3 and 2 times (for a Bios/RAM issue).

 

I tried looking the issue up on numerous websites but no ones can seem to identify the issue.

I tried to :

- Hard reset the computer with the power button/disconnect the battery.

- Reset the bios with disconnect the backup cr2032 (but this model don't have one).

- Reset the bios with the alt+b and alt+v combination. - - Reset the bios with an external usb key.

- Command and try a another ram module.

 

The computer still do the same thing. So, I command a : CH341a module, to try to rewrite manually the bios.

 

Any help would be very, very appreciated, all my classes court and work is on this computer and this computer donc have a disconectable drive.

 

PS : sorry for my english I am french, and have a nice day. 

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