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- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP ab150sa - Boot fail

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12-21-2018 01:24 PM
Hello all,
Recently, my laptop crashed without a low battery warning.
Since then, I am having problems with laptop boot. The laptop powers on but all I see is black light on the screen. The HP logo is also not displayed, which i guess is that the bios is failing to load.
I tried this solution: remove power cord, remove battery, hold on power button for upto a minute, put back battery and power on. But not much luck. Sometimes it works, but most of the time it does not.
Majority of the time, I power on my laptop, the bios fails to load. But after repeatedly powering off & on , sometimes, I get lucky and the bios and windows loads.
This has created uncertainty that my laptop may not start at all the next time I power it on.
Your suggestions are welcome.
Thanks.
12-21-2018 01:34 PM
Hi
HP Pavilion Notebook - 15-ab150sa (ENERGY STAR)
https://support.hp.com/us-en/product/hp-pavilion-15-ab100-notebook-pc-series/8499302/model/9044228
Could the CMOS/RTC battery be discharged?
This you already tried but worth repeating.
Step 1 Turn off the computer, press and hold the PWR button for 4 seconds.
Step 2 Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Step 3 Press and Hold the Power button for 15 seconds to Hard Reset.
Step 4 Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
Step 5 Windows Logo key + Ctrl + Shift + B
Step 6 If you’re using multiple displays, try projecting video to a different monitor.
Press the Windows Logo key + P, select a display, and then press Enter.
12-21-2018 11:59 PM
Do you have latest BIOS?
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12-22-2018 01:50 PM
Hi,
@ Lil_Boy_Blue.. thanks for your suggestions. I think i will try changing the cmos battery. Might be discharged as it has been more than 3 years since i got this laptop. If i am not mistaken, the battery is a cr2032 type.
I will definitely look in the other suggestions as well.
Many thanks.