HP envy continuous boot problems

[Riyalight]

Hello,. This has been the most buggy laptop I've ever used,much less had and this is one of the multitude of reoccurring issues I used to have the fix written down for, but lost it 😞

The laptop won't turn on. Power light by cord but nothing else happens when I push the on button. Before the boots come in and not read my post and suggest the power/battery reset, NO THAT HAS NEVER WORKED ONCE.

The only solution I was able to find which is how I've been limping my expensive laptop along for the shot time I've owned it... Is one of the f-keys (f-9 maybe)flashing the bios or something like that. Someone once suggested I do that and I've been doing it monthly whenever the laptop randomly shuts off or decides not to restart. It's the only thing that's worked, however I forgot what button combo it was and now once again have a brick for a laptop. Any help is appreciated 😞

Now the laptop is out of warranty, despite the company never "finding anything wrong" with the computer when I let them access and refusing to repair it without me paying more money for something I've been complaining about for the last year lol.

[CF4]

Hi

So let me annoy you by statin' the bleedin' obvious...

Power On Self Test, is it passing this stage?

The BIOS should retain it's settings, via the RTC/CMOS battery.

Could it be discharged?

A backup copy of the BIOS is stored 'locally' and invoked by pressing and holding the Windows logo key and the B key at the same time (WinKey +B).

NB: On some notebook models, it might be necessary to press and hold the Windows logo key and the V key (WinKey +V).

While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).

The next step/option is the Secure/Legacy/Hybrid mode for the Hard Disk as selected in the BIOS and the sequence of hardware to try.

You can use F9 to select a USB stick with an alternative OS on and not use the internal Hard Disk at all to see if any improvement is made.  Take Microsoft out of the equation, https://lubuntu.net/downloads/

Should you get Windows Started then ensure you have created a Recovery Media and turned OFF the Fast Start-up option.

Then you can come back and berate me for wasting your time.

[Riyalight]

I tried to reply, but evidently it never posted.

Yes that was what I had figured out to press before but forgotten.

The only way to turn on my laptop is by holding the power key until the orange light by the power plug goes white.

Then I hold the windows and v keys, hold the power, release the power, then release the other two. Then my laptop comes on.

But I have to do that for each and every time my laptop dies, restarts, or I turn it off. And it dies randomly at times.

This is the only way I've been able to use this laptop after the first month of having it. And then I didn't use it awhile cause I was angry with HP support refusing to take responsibility with their warrant.

Now I'm back to traveling and would like to have a normal functioning laptop without having to do this process 2-3 times a day. What is wrong with the laptop to cause this sort of malfunction and how do I fix it?

Thank you so much, I appreciate it. So far you're smarter than the entirety of customer support I've spoken to over the last year on here lol

[CF4]

Hi

Could you please expand on the

MAKE, MODEL, OS and SKU?

WinKey + R and type msinfo32 then look at line 9 for the SKU.

Well I think the keypress situation is effectively renewing the BIOS from a Backup/Shadow copy.

https://support.hp.com/us-en/document/c02693833

Step 1: Recover the last working BIOS version

Perform a series of keyboard presses to launch an automatic BIOS recovery. This option is available for many HP computers with a functioning hard drive.

Video overview

1. Turn off the computer, and then connect the power cord.
2. Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.

IF that is what you are doing then the CMOS/RTC battery is suspect.

• 

  Panasonic CR2032 Battery (2 pack) - Lithium Coin Cell, 3V

  by Panasonic

  £1.00Add-on Item

  Eligible for FREE UK Delivery

  God forbid it is actually a Main Board Problem.

  If in doubt please ask.

[Riyalight]

Thanks for the additional help,

it's an HP ENVY 17" ssd, running windows 10.

System Type    x64-based PC
System SKU    W2K71UA#ABA
Processor    Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, 2592 Mhz, 2 Core(s), 4 Logical Processor(s)

BIOS Version/Date    Insyde F.24, 10/5/2016

HP supposedly checked the cmos battery and ive run a check of it and it says its fine.  The company has been investigating this while under warranty and claiming that nothings wrong and then blaming me for an issue,  but its been this way since the first few months of use.  if its the cheap battery which i kept telling them it likely was but was told i'd void the warranty if i opened it up then i'm gonna flip out,  because ive had a barely usable laptop now for over a year when it couldve been an easy fix.  at this point im out of warranty so im just gonna open her up and try everything soon lol.  the company actually had a lot of battery recalls and they kept saying mine was fine and not on the list, but its certainly suspect to me. 

and yeah i have to go through that bios flash crap each and everytime i have to use my laptop 😞