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- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP envy won't turn on and fan is loud

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09-10-2022 12:22 PM
Hello,
My HP envy laptop screen suddenly stopped turning on. When I try to start it the power button lights up but I see nothing on the screen. So I dont see the hp or windows logo appear. Then the fan turns on loudly and it stays on indefinitely even though the laptop isn't heating up. I tried connecting to a monitor and nothing shows up there either. The caps lock button also wont light up. This issue appeared suddenly when I was away from my computer. It might have been due to a windows update. Please advise me on what to try next
09-10-2022 12:59 PM
Hello @KaiserRoll22
Sorry to hear that you are having problems ... I would like to help you.
Follow the HP standard procedures:
(1) https://www.youtube.com/watch?v=sj6kYmT7GLs
(2) https://www.youtube.com/watch?v=qpiGUojtr3E
(3) Please report your results
09-10-2022 05:52 PM
I tried the solutions in the video and they didn't work. There is one strange thing I noticed. When I tried to turn on the laptop while holding the bios shortcut (Win +B) the laptop power light would quickly turn on and then turn off again. And this happened about 6 times until it stayed on. While this was happening I would hear the fan also turn on and then immediately off. Because of this I'm not sure if I was able to use the BIOS shortcut correctly
09-14-2022 01:29 AM
Hello @KaiserRoll22
(1) Download
HP Notebook System BIOS Update (AMD Processors) | F.07 Rev.A | 11.8 MB | Apr 6, 2021 | Download |
(2) Use another computer to create <USB flash drive>
(3) BIOS Recovery Reinstall with USB
(4) Please report your results