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‎03-16-2024 02:31 AM

HP Recommended

I own HP laptop of OS windows 10. My PC suddenly moved to black screen showing Smart hard disk error. Hard disk 1 (301).

I performed hard disk quick test, but the failure message displayed.

 

Failure id: RK4FXA-909C2C-XD7URF-60EX03

PRODUCT ID: 2VW34PA#ACJ

 

 

Category:
3 REPLIES 3

‎03-16-2024 02:32 AM

HP Recommended

Urgent requirement.. please help very soon

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‎03-16-2024 06:46 AM

HP Recommended

Enter the required information at the link below and it should provide a general overview of the problem and the most likely way to fix it.

 

HP Customer Support - Service Center

 

Generally when you get a code like that, you will have to install a new hard drive and reinstall the operating system.

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‎03-16-2024 01:33 PM

HP Recommended

To see what the code means, please fill in the form on the linked screen:


https://support.hp.com/us-en/contact/diag



I am a volunteer and I do not work for, nor represent, HP
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