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- HP laptop not booting, no power, num lock and caps flashes 7...

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08-14-2019 07:22 AM
HP laptop not booting, no power, num lock and caps flashes 7 times.
attempted using a known good power ac adapter in my lab:
-power reset by holding down power button with no AC or internal battery for 12 seconds, re inserted. same result.
-booting with one stick or ram, same result.
-different LCD, same result, black screen no power. flashing codes
-removed m2 ssd. same result.
someone help me, im losing my mind.
unit is not under warranty, but I'm thinking it might be system board.
08-14-2019 07:43 AM
Hi,
7 Blinks could be a BIOS failure.
Here is an overview of HP's blinking codes: https://support.hp.com/sk-en/document/c01732674
Since you have tried most of the trouble shooting steps, I would suggest you try doing a BIOS Recovery
Press and hold the windows Key, The letter B and the Power Button, all the three keys for 30 seconds
In case the issue is still not resolved, It could be an issue with the system Board
Please Contact HP support in your region.
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Karthik Nataraj