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‎11-17-2020 02:07 AM

HP Recommended
Product: Spectre 13 af1003tu
Operating System: Microsoft Windows 10 (64-bit)

I haved used my laptop for several months.

but suddenly it stopped work and when i reboot my latop, it only shows black boot screen and white letters saying 'boot device not found hard disk error(3f0)'.

so with thought of os's error, i tried to reinstall os, but also in installing screen the windows say that it cannot find disk and try reinstall the hard disk drive driver.

i cannot to anything .

please help me.

(i reset bios and upgraded bios  , but the same. the computer was unable to find my ssd drive.)

1 REPLY 1

‎11-19-2020 02:21 PM

HP Recommended

@AdrianMartin

 

I reviewed your post and I understand that the computer is not booting to Windows and you are getting 3F0 error.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c01443463

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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