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‎12-17-2021 12:58 PM

HP Recommended
Product: N5R49UA#ABA 15-AB223CL Touch
Operating System: Microsoft Windows 10 (64-bit)

Boot Computer, Choose kb layout, Troubleshoot,Command Prompt is only choice that works. Not Startup Repair or Uninstall Updates or UEFI firmware Settings or System Restore or System Image Recovery.  By using FN Functions, I can get into x:, c:, d: and e: if I plug in a flash drive.  Basically, it is not dead, just confused! Is the any way, other than a complete Win 10 install, to get this thing to boot?

Category:
1 REPLY 1

‎12-18-2021 07:50 AM

HP Recommended

I can see all the directories and files on the HD but it will not boot.  Is there any way to get the beast to boot without destroying everything on the drive?

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