HP stream won't power on

[Littletiger9304]

My laptop was working fine. I turned it off then when I turned it on again, nothing happens. The battery is fully charged. The power adapter works fine. When I push the power on button the light on the left side comes on for three seconds then blinks once and goes out. No sounds from the computer and no display on black screen. Help

[Sneha_01]

Hi @Littletiger9304,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Stream laptop won’t power on but shows some signs of activity, here are some steps you can take to troubleshoot the issue:

1. Perform a Hard Reset

1. Disconnect the power adapter.
2. Remove the battery (if removable).
3. Press and hold the power button for about 15-20 seconds.
4. Reconnect the battery and power adapter, then try to turn it on.

2. Check the Power Adapter

• Ensure the power adapter is securely connected to both the laptop and a functioning wall outlet.
• If you have access to another compatible adapter, try using it to rule out an adapter issue.

3. Inspect for LED Indicators

• Check for any lights on the laptop when you attempt to power it on. If the power light blinks or changes colors, refer to the HP support website for specific error codes.

4. Remove Peripherals

• Disconnect any external devices (USB drives, external keyboards, etc.) and try to power on the laptop again.

5. Try to Boot into Safe Mode

• If it shows any response, try pressing F11 repeatedly right after turning it on to see if it enters recovery mode.

6. Check the Display

• Ensure that the laptop is not powering on but has a display issue. Try connecting it to an external monitor to see if there’s a display output.

7. Reset RAM

• If you’re comfortable doing so, try reseating the RAM:
  1. Remove the back cover (if accessible).
  2. Carefully remove the RAM sticks and reinsert them securely.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support