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HP Recommended

Hello guys,

I have small request or question. Last 2 weeks I'm having problem with my HP VICTUS laptop. Problem is quite easy, I can't turn my pc on. Only way to do is to disconnect battery for few minutes, plug in and turn on. I tried reset (unplug everything, hold power button for 15 seconds, connect power adapter, turn pc on. I can see light next to battery charge connector. After pc is finally start up it works like nothing happened. 

 

I was thinking battery could be a problem, CMOS should be part of main battery, but not sure.

 

Anyone has to go through something similar?

 

Thank you.

1 REPLY 1
HP Recommended

@Skresa, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding HP Victus Laptop Not Turning On! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

It sounds like you're experiencing a power issue with your HP Victus laptop. Here are some steps you can take to diagnose and potentially fix the problem:

Check Battery and Power Adapter:

  • Ensure the battery is properly connected.
  • Make sure the power adapter is functioning correctly. You may try using a different power adapter if available.

Perform Hard Reset:

  • Disconnect all external devices from the laptop.
  • Unplug the power adapter and remove the battery (if detachable).
  • Hold down the power button for 15 seconds.
  • Reconnect the power adapter without the battery and try to power on the laptop.

Check for Lights and Sounds:

  • Observe any LED lights or sounds when attempting to power on. This can provide clues about whether the laptop is receiving power or encountering a hardware issue.

Reconnect Battery:

  • After performing the hard reset, reconnect the battery and then try to turn on the laptop.

Inspect the Hardware:

  • If you've recently opened your laptop, ensure that all components are properly seated and connected.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.