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‎04-04-2020 11:05 AM

HP Recommended
Product: HP x2 G1 1011
Operating System: Microsoft Windows 10 (64-bit)

Hello. I've bought an older hp x2 notebook/tablet. The notebook work well, but i can't enter to the bios (settings) because it ask for password. Previous owner forget it unfortunately. So i can't update bios sw too (without password). Please help me.

Authentication failedAuthentication failed 

1 person had the same question
1 REPLY 1

‎04-04-2020 11:15 AM

HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done.

Most HP business notebooks including the one you have, do not generate system disabled codes.

 

Also, removing the CMOS battery will not clear the P/W.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

The forum rules were amended last year, which no longer allow us to help with removing passwords.

 

Rule 4.d...

 

d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

 

Therefore, this topic is being locked.

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