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- HP Community
- Notebooks
- Notebook Boot and Lockup
- HP250 laptop disabled - need unlock code

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02-28-2019 10:39 PM
HP250 laptop is all locked up. The screen says "System Disabled 67689693"
It seems from all the other forum posts that the unlock code will be specific to that disabled code. Can someone please give me the unlock code?
02-28-2019 10:48 PM
Welcome to the HP Support Community @suewebb23
HP does not capture or retain any BIOS password data, so HP cannot recover your local BIOS Password.
HP can remove the Password via a service of the Notebook.
You can contact HP Support to set this up.
Contact HP Worldwide: https://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Options vary depending on location and warranty status (Service fee may apply)
GOOD LUCK,
REO