• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎10-08-2021 10:43 AM

HP Recommended
Product: HP Victus 16
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

When I try to start my pc up with the lid half opened, it won't turn on. I have to leave it half open for space issues (I have it connected to a bigger monitor), and it gives no sign of life when I click the power button. It's a bit scary, my older laptops never had this problem. Thanks in advance!

Category:
2 REPLIES 2

‎10-08-2021 04:49 PM

HP Recommended

@artfrat 

 

What is your HP Victus 16  ?  Please use the following way to find out the model/product of your machine


                   https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎10-10-2021 03:18 PM

HP Recommended

Thanks for your reply. 

 

The product numbers are:

Victus 16-e0xxx
Product number: 4N0S5EA#ABZ

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.