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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Hard Disk 3F0 boot device not found error

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09-29-2023 02:52 PM
I'm hoping someone in this community can provide some guidance. Here's the background:
- I purchased a laptop via Amazon. I thought it was a new laptop but apparently it was not since the warranty has already expired (the warranty started in 2021).
- I've had the laptop for about a week now and about once a day (sometimes every other day) I will be walking by my office and see that the screen is black and has an blue box on it that says "Hard disk 3F0 boot device not found".
- I have just been shutting down the laptop and restarting it and everything boots up just fine.
Here's what I've done so far to try and resolve it:
- I've tried restoring the BIOS default settings and that didn't seem to work (got the screen the next day).
- I then tried updating the BIOS (did that last night and got the screen again this afternoon).
- When I perform the UEFI hardware diagnostics on the hard drive, it says no hard drive installed (which seems silly since I clearly have a hard drive and it's working 98% of the time).
Aside from reinstalling WIndows or sending the laptop back - is there anything else I can try? It just seems odd that it's only happening once a day and it seems to be happening (I'm guessing) when the machine has gone to sleep as it's never happened when I start it up in the morning or while I'm in the middle of using it.
Thoughts? Suggestions?
09-29-2023 10:37 PM
Please use the following Official Guide to fix
HP PCs - Hard disk 3F0 boot device not found error
Regards.
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