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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Hard Disk Error Hard Disk 1 (3f1)

Create an account on the HP Community to personalize your profile and ask a question
02-05-2023 07:11 AM
My computer is saying this when I try to boot it up:
"Hard Disk Error
Please run the Hard Disk Test in System Diagnostics
F2. System Diagnostics
For more information, please visit:
http://www.hp.com/go/techcenter/startup
As this is only an year old computer I am freaking out, please help
02-08-2023 09:21 AM
Hi @AaravKejriwal,
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
To understand the issue and help you, please get back to me with the details listed below:
- Exact model number of your HP Product (if you need help, click here for information on how to find your model number model).
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
- Let me know the complete issue that you are facing with the unit.
- Let me know the version of the operating system installed on the computer.
- Error messages (if any) on the unit.
Take care and have a great day ahead.