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HP Recommended
Envy 360 laptop
Microsoft Windows 10 (64-bit)

At startup I keep getting a Smart Disk failure is imminent. Back up data. Run diagnostics on drive. I have done the these and they all passed. It also says Drive error 301.

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Running Windows 10. I have ran the diagnostics many times and it always passes. But I keep getting this every time I start the laptop up. 

1 REPLY 1
HP Recommended

Hi:

 

In order for the error to go away, you will have to replace the hard drive and reinstall the operating system.

 

The hard drive is soon to fail completely.

 

Consult the maintenance and service guide for your specific model notebook for the instructions to R & R the hard drive.

 

If you don't have a way to reinstall W10, you can do so as follows...

 

You can make a W10 USB flash drive installer with the Microsoft Media Creation Tool, using an 8 GB flash drive using another Windows PC, if your PC is not working.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

 

Here are the steps to create the W10 USB flash drive installer...

 

  1. Select Download tool now, and select Run.
  2. If you agree to the license terms, select Accept.
  3. On the What do you want to do? page, select Create installation media for another PC, and then select Next.
  4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

  5. Select which media you want to use:
  6. USB flash drive.  Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted. 

Then you can reinstall the drivers and available software from the PC's support page.

 

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