Hard Disk Test Failed

[BPDM]

Hard Disk Test Failed, with failure id:9C7KRP-5NR9J9-MFH15F-609U03 and Product ID: LT070AV, please a

[Paul_Tikkanen]

Hi:

The error code reported, Hard Disk 1 SMART Hard Drive Detects Imminent Failure, means the hard drive is about to fail or has failed, needs to be replaced and the operating system reinstalled.

If you can still get into Windows, back up any files you want to save onto a portable hard drive.

Then replace the hard drive.

Below is the link to the service manual.  The HDD R & R procedure can be found in chapter 4.

http://h10032.www1.hp.com/ctg/Manual/c02842252

If you plan on using HP recovery disks to reinstall the operating system, the hard drive you purchase should be the same storage capacity as the one that was replaced.

If you can still read all 25 characters of the W7 product key on your notebook's case, you can make your own W7 installation media to reinstall Windows as follows...

Click on the Windows ISO Downloader.exe link below to download the tool to create the W7 ISO file download.

This link downloads a file that accesses the Microsoft Techbench W7 ISO files and generates the ISO file download you need.

https://www.heidoc.net/php/Windows-ISO-Downloader.exe

Select the Windows COEM ISO file download for the version of W7 the product key is good for.

I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or DVD, or you can use a different free utility such as Rufus.

Then you can install the drivers and available software from the PC's support page...

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-6100-entertainment-notebook-pc-seri...