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‎05-25-2017 08:05 PM

HP Recommended
Product: Pavilion 15 Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

Hello! I got the dreaded blue screen of death today. I ran a test on the hard drive and it failed.

The Failure ID was: 6C79BL-71L8LH-MFPV61-60SV03

Does it mean it's about to be unusable, or is there a way to fix it? 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-25-2017 08:15 PM

HP Recommended

The hard drive has failed/is failing and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used. Western Digital,Seagate,Toshiba,etc make hdds.

Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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2 REPLIES 2

‎05-25-2017 08:15 PM

HP Recommended

The hard drive has failed/is failing and will need to be replaced. If you are still in warranty HP will replace it. If not a retail 2.5" laptop SATA hard drive can be used. Western Digital,Seagate,Toshiba,etc make hdds.

Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎05-26-2017 06:12 AM

HP Recommended

Thank you very much! I will look into replacing it. 

Was this reply helpful? Yes No
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