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HP Recommended
HP Pavilion g6-2228dx
Microsoft Windows 8 (32-bit)

I have the HP Pavilion g6-2228dx  and it has been intermittently just shutting down randomly, while using it.  It has gotten much worse, and really isn't usable anymore because it shuts down so often.

 

I ran the diagnostic tests that you get to by pressing F2 during startup.  The Hard Drive Short DST Check FAILED with the FAILURE ID Code: 

0TQ5W0-6B89GE-MFPX0K-60S903

Hard drive 1    Component Test: FAILED. 

I can't find what this means or any info on what I can try from any searches of the hp techcenter site, it just confirmed that my warranty expired a few years ago. 

Can anybody suggest anything that may help get this computer working?   Is the hard drive just shot?  If so, is it replaceable? 

Help?

 

TYIA

HP Pavilion g6-2228dx 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The hard drive is failing and will have to be replaced. Example of a compatible hard drive:
https://www.amazon.com/Black-500GB-Performance-Mobile-Drive/dp/B00QFXOL5G/ref=sr_1_1?ie=UTF8&qid=153...

 

Maintenance & Service Guide shows how to change it:

https://support.hp.com/us-en/product/hp-pavilion-g6-2200-notebook-pc-series/5296082/model/5316976/ma...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

3 REPLIES 3
HP Recommended

The hard drive is failing and will have to be replaced. Example of a compatible hard drive:
https://www.amazon.com/Black-500GB-Performance-Mobile-Drive/dp/B00QFXOL5G/ref=sr_1_1?ie=UTF8&qid=153...

 

Maintenance & Service Guide shows how to change it:

https://support.hp.com/us-en/product/hp-pavilion-g6-2200-notebook-pc-series/5296082/model/5316976/ma...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

Darn... not the answer I wanted, but THANK YOU sincerely! 

Is it possible to copy or move the contents and PROGRAMS to a new hard drive? I dont have the disks...

😞

HP Recommended

There are numerous utilities for cloning one disk to another. If you buy a Western Digtal hdd you can download their utilty:

https://support.wdc.com/knowledgebase/answer.aspx?ID=3682

There are many others both paid and free.

https://windowsreport.com/clone-windows-10/

You will need an adapter to hook up the new hdd for cloning:

https://www.amazon.com/StarTech-com-USB3S2SAT3CB-Drive-Adapter-Cable/dp/B00HJZJI84

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

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