Hard Drive Short DST Check Failure

[EffieC]

Hard Drive Short DST Check: Failed

Failure ID: 9TU47D-7KAAJA-MFPWLJ-60XC03

Is it possible to recover my hard drive? Or am I out of luck? Would like to get an idea before trying to go to a place and spending $100+ figuring it out.

Also, I ran the diagnostic test a couple weeks ago when I first had issues and got a different Failure ID code. Not sure if it means something new is wrong, or if it's just indicative of the different days I ran the test-- old ID was 9TU47D-7KAAHU-MFPWLJ-60UB03.

[Paul_Tikkanen · Accepted solution]

Hi:

Both the codes generated this report.  I removed the serial number of your notebook.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

9TU47D-7KAAJA-MFPWLJ-60XC03

OK

XXXXXXXXXX

3/15/21

303

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Quick Test Failure

You will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

HP Pavilion 17 Notebook PCHP Pavilion 15 Notebook PC Maintenance and Service Guide

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

As far as data recovery...you can buy a SATA to USB cable.  Plug one end into the failed drive, and the other end into a working PC's USB port and see if you can read/copy the files from the failed drive to the PC.

Something like this...

Amazon.com: SATA to USB Cable, Benfei USB 3.0 to SATA III Hard Driver Adapter w/UASP Compatible for ...